Digital business assurance for organisations delivering complex IT change. PinnacleQM aligns project, IT and business teams on one quality outcome, so change reaches production faster, safer and with less effort.
30+years of international
IT experience
Traditional testing checks systems against specifications, but many failures come from gaps between teams: unclear requirements, late business involvement, untested integrations and data, and release decisions made without evidence of business risk. Each gap adds cost.
PinnacleQM's digital business assurance brings the whole team, from product owners to testers, around shared quality goals. We combine strategy, test management, automation and evidence-based acceptance so go-live decisions rest on business risk. Business users stay informed without being overloaded.
Assurance works when IT and business teams pursue the same outcome. Our teams close the gaps in skills and mindset that let defects and delays slip through.
State health integration delivered by 7 testers.
IT and business teams share quality goals, measures and evidence, and one definition of done.
Effort goes to the processes, integrations and data that matter most to the business. Low-risk areas receive proportionate, lighter testing.
Quality is built in from feasibility, so defects are found when they are cheapest to fix and rework falls.
Automated acceptance and evidence free business users from repeated manual testing. They review outcomes instead of repeating test cycles.
Go-live recommendations state evidence, residual risks and conditions clearly. Decision-makers know exactly what they are accepting.
Tests, automation and data built once support later releases and support. Each release costs less to assure than the one before.
Six areas that together turn testing into business assurance.
We tailor PinnacleQM's Enterprise Test Strategy Framework to your programme, defining risk-based coverage, test levels, entry and exit criteria and release gates from the start. Quality is designed in rather than inspected at the end.
We plan, coordinate and report testing across teams and vendors, with one defect process, one register and one view of release readiness. Leaders see one honest picture of progress and risk.
We map processes, dependencies and data flows, then test integrations and end-to-end processes in dependency order, so connected systems are proven together. Failures between systems are found before users find them.
We automate regression and end-to-end processes with no-code, natural-language assets and virtual testers. Existing automation is protected while new assets are added, and reuse lowers the cost of every release.
Authorise makes business acceptance faster and evidence-based. Users approve changes from recorded results rather than repeated manual cycles, every approval is recorded for audit, and their time goes to decisions.
We give an independent, evidence-based go-live recommendation covering coverage, open defects, residual risks and conditions, while the decision stays with your authorised delegate. Contingency and early-life support plans are included.
Our approach starts at feasibility and carries through to production support, so assurance is never bolted on at the end.
Agree quality goals, risks and measures with IT and business stakeholders. Success measures are written down and shared.
Tailor the test strategy, coverage, environments, data and release gates. Everything is sized to the risk of the change.
Test, automate and manage defects across teams, vendors and integrations. Risks are reported as they emerge.
Gather evidence-based business acceptance with minimal effort from users. Evidence is recorded against their criteria.
Provide the go-live recommendation and support early life after release. We also track results after release.
A state health integration re-platforming was delivered by 7 testers in 12 months against competitor estimates of 40 to 46 testers over 36 months.
Read more
Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.
Read more
A state transport department paying around $1 million a year in penalties had every defect tested, fixed and retested, and no longer incurs penalties.
Read more
7 min read
Why business acceptance evidence, not test execution counts, should decide go-live, and how to gather it without draining business teams.
7 min read
The evidence, residual risks and conditions a credible go-live recommendation must include for decision-makers to rely on it.
7 min read
What independence adds to testing on multi-vendor programmes, what it does not, and the signs a programme needs it.
Tell us about your programme, systems and deadlines. We will show how digital business assurance could reduce your risk, effort and time to production, and what evidence your go-live needs.
Describe your programme, key systems and go-live dates.
