Terms &
conditions.

1. About these terms

These terms apply to your use of this website, which is operated by PinnacleQM (“we”, “us”, “our”). By using the website you agree to them. If you do not agree, please do not use the website.

2. Using this website

You may use this website for lawful purposes only. You must not:

• try to gain unauthorised access to the website or the systems behind it;
• interfere with the website’s security or operation, or introduce malicious code;
• send us spam or content that is unlawful, offensive or misleading;
• copy content from the website in bulk, for example with automated tools.

3. Our content

The text, graphics, logos, images and other content on this website belong to PinnacleQM or our licensors and are protected by copyright and trade mark law. You may view and print pages for your own reference. You may not reproduce, publish or use our content commercially without our written permission.

Names of third-party products and platforms (for example SAP, Salesforce, Microsoft, Oracle and IBM) are trade marks of their owners and are used only to describe the systems we work with.

4. Information on this website

The content on this website, including articles, whitepapers and case studies, is general information only. It is not professional advice for your situation, and results described in case studies depend on each client’s circumstances. We aim to keep the website accurate and up to date, but we do not guarantee that it is complete, current or free from errors.

5. Enquiries, trials and demos

Sending an enquiry, or requesting a trial or demo, does not create a contract between you and us. Any services we provide, including trials, proofs of value and engagements, are governed by a separate written agreement between PinnacleQM and your organisation.

6. Links to other websites

This website links to other websites that we do not control, such as partner sites and the AI assistants in “Ask AI”. We are not responsible for their content or privacy practices. A link does not mean we endorse the website.

7. Liability

To the extent the law allows, we are not liable for any loss or damage arising from your use of this website or your reliance on its content. Nothing in these terms excludes rights you have under the Australian Consumer Law that cannot be excluded.

8. Privacy

Our Privacy Policy explains how we handle personal information you give us through this website.

9. Governing law

These terms are governed by the laws of Western Australia, Australia. You agree to the non-exclusive jurisdiction of the courts of Western Australia.

10. Changes to these terms

We may update these terms from time to time. The latest version is always on this page, with the date it was last updated at the top. By continuing to use the website after a change, you accept the updated terms.