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Consulting & Advisory

Compliance assurance with audit-ready
evidence for every release.

Audit and compliance assurance for regulated organisations that must prove IT change was tested properly. PinnacleQM reviews testing independently and automates compliance validation with evidence auditors can rely on.

Auditor reviewing a binder of test evidence
Organised compliance dashboard with linked evidence

30+years of international
IT experience

The challenge

Tested isn't proven
until it's evidenced.

Regulators, auditors and boards increasingly ask for proof that changes were tested against requirements and controls. Evidence scattered across spreadsheets, emails and screenshots is slow to assemble and easy to challenge. Late evidence also slows audits.

PinnacleQM provides independent reviews of test processes and evidence, and uses Authorise to automate compliance validation against a guidebook of requirements, capturing consistent evidence for every run. Evidence is organised and ready when auditors ask.

Benefits

Compliance without
the scramble.

Good compliance evidence is a by-product of good testing. We design processes and automation that produce audit-ready evidence as work happens, not afterwards.

Consultant in a navy blazer reviewing printed audit results at his desk
Authorise Criteria met. Evidence captured.

Automated compliance validation with video proof.

  • Independent review

    An objective assessment of whether testing met its obligations, free from delivery pressure. Findings are reported plainly with recommended actions.

  • Traceable evidence

    Requirements, risks, tests, results and decisions linked end to end for auditors. Nothing needs to be reconstructed from memory.

  • Automated validation

    Authorise runs compliance checks from a guidebook, so validation is consistent and repeatable. Every run records what was checked and the result.

  • Less manual effort

    Automation replaces much of the manual collection of screenshots and sign-off records. Teams spend their time on testing, not paperwork.

  • Standards aligned

    Methods align with ISO/IEC/IEEE 29119 and ISO 9001, 27001 and 27701 practices. This gives auditors a recognised frame of reference.

  • Faster audits

    Evidence is organised and retrievable, so audit requests are answered in hours, not weeks. Leaders spend less time chasing evidence across teams.

How we can help

Assurance that stands
up to scrutiny.

Independent review and automation that together give auditors, regulators and boards confidence.

Independent test audit

We independently review test strategy, coverage, execution and evidence for a project or release, and report whether testing met its obligations and where gaps remain. Recommendations are prioritised so the most serious gaps are closed first.

  • Coverage against requirements
  • Evidence quality review
  • Findings and remediation
Independent review of test evidence
Independent review of test evidence

Traceability and evidence design

We design traceability from requirements and risks through tests, results, defects and release decisions, maintained as work progresses, so evidence is complete, retrievable for auditors and gaps are visible early.

  • Requirements-to-test traceability
  • Evidence standards
  • Retention and retrieval
Traceability matrix linking requirements to tests
Traceability matrix linking requirements to tests

Automated compliance validation

Authorise validates processes against a compliance guidebook, either built with you or taken from an existing one, and records video evidence for each check. Each check produces evidence that auditors can review directly.

  • Compliance guidebook automation
  • Video evidence per check
  • Repeatable validation
Authorise running compliance checks
Authorise running compliance checks

Access and control testing

We automate validation of user access rights and key controls after changes, confirming roles and permissions still match policy, flagging exceptions before release and retaining the results as audit evidence.

  • User access rights validation
  • Control testing after change
  • Exception reporting
User access rights validation report
User access rights validation report

Vendor compliance assurance

We assess vendors' quality and compliance evidence against contract obligations, set the evidence standard each supplier must meet, and raise gaps before deliverables are accepted, so accountability stays clear throughout.

  • Vendor evidence standards
  • Contract quality obligations
  • Deliverable acceptance
Vendor quality evidence review
Vendor quality evidence review

Privacy in testing

We review how personal data is handled in test environments and recommend obfuscation, access and retention controls aligned with privacy obligations. Controls are documented so they can be evidenced during audits.

  • Test data privacy review
  • Obfuscation with Enigma
  • Access and retention controls
Privacy controls review in test environments
Privacy controls review in test environments
Our approach

From scattered
proof to audit-ready.

We start with your regulatory and contractual obligations, then design processes and automation that produce audit-ready evidence continuously, rather than scrambling to assemble it later.

Quiet workspace with performance dashboards on several monitors
Audit & Compliance Prove it once.
Prove it every time.
  1. Define

    Identify regulatory, contractual and policy obligations that testing must evidence. We confirm which of them apply to each system.

  2. Review

    Assess current evidence, traceability and controls against those obligations. Gaps are ranked by exposure.

  3. Design

    Set evidence standards, traceability and a compliance guidebook for automation. Everyone knows what good evidence looks like.

  4. Automate

    Configure Authorise and QMFactory to validate and record evidence as work happens. Evidence is captured without extra manual effort.

  5. Assure

    Run periodic independent reviews and report compliance status to leadership. Findings drive continuous improvement.

PinnacleQM client outcomes

Audit and compliance results
our clients can measure.

Commuters on a metro platform
Transport / Assurance

Defect penalties eliminated within two monthly releases

A state transport department paying around $1 million a year in penalties had every defect tested, fixed and retested, and no longer incurs penalties.

Read more
Healthcare team reviewing patient data on a laptop
Healthcare / Test data

Five million patient transactions a day, safely tested

HealthTest obfuscated production records, created full test condition variations and tested more than 5 million transactions per day, without exposing any patient information along the way.

Read more
Clinical team reviewing patient data and scans together
Healthcare / Assurance

Seven testers, 24 months sooner, $10M+ saved

A state health integration re-platforming was delivered by 7 testers in 12 months against competitor estimates of 40 to 46 testers over 36 months.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to our assurance team

Make your next
audit the easy one.

Tell us about the obligations your IT change must meet and how evidence is gathered today. We will show how independent review and automation can make compliance routine.

Mention the regulations, standards or audits that apply to you.