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Delivery Model

QA staff augmentation:
skilled testers in your team, fast.

QA staff augmentation for technology teams that need testing skills quickly. PinnacleQM provides individual specialists or full squads who join your team, work your way and bring proven methods with them.

Why augment with us

More than
filling a seat.

Staffing firms supply CVs. PinnacleQM supplies career testing professionals backed by delivery experience, training and a practice network, so they add capability as well as capacity.

  1. Speed to start

    A dedicated recruitment team and a national delivery pool mean experienced testers can be proposed and mobilised quickly.

  2. Proven practitioners

    Resources are selected through CV and certification checks, technical assessment and experience validation against a competency matrix before they join your team.

  3. Room to evolve

    Many clients start with augmentation and later move to managed or outcome-based delivery. The same people and knowledge carry across.

What you get

The right people,
supported properly.

From one specialist to a full quality engineering squad, every augmented resource is backed by PinnacleQM's methods, training and practice leads. These are standard inclusions in every placement, whatever its size or duration.

Service lead and client engineer reviewing a service report on a laptop
  • Ad-hoc experts

    Individual specialists on demand for a specific skill, tool or short-term need.

  • Project teams

    Whole squads or quality engineering teams sized and structured to your project.

  • Capability services

    DevOps, automation, performance or security specialists provided as a capability service within your team.

  • Delivery leadership

    Test managers, architects and coaches who can lead your quality initiatives from day one.

  • Verified skills

    Certification checks, technical assessment and experience validation before anyone joins your team.

  • Training and certification

    ISTQB, SAFe and PinnacleQM platform training for augmented staff throughout the placement.

  • Practice support

    Access to PinnacleQM practice leads, templates and accelerators whenever your team needs them.

  • Continuity planning

    Named deputies and structured handovers if a resource must change, so knowledge is kept.

Our approach

From request
to productive tester.

A simple, four-stage process gets the right person into your team and keeps them effective.

  1. Define

    We confirm the role, skills, domain, location, availability and security requirements, and agree expectations and measurable outcomes for the placement with you.

    You getA clear role profile

  2. Select

    Candidates are matched against a competency matrix, verified for certifications and assessed technically, and you interview them where required before any start.

    You getVerified, interviewed candidates

  3. Onboard

    The resource joins your team with PinnacleQM methods and templates, and a practice lead checks in during the first weeks.

    You getA productive team member

  4. Support

    Regular reviews track performance and fit, with coaching, training or a structured replacement if anything needs to change during the placement.

    You getOngoing quality and continuity

Customer testimonial
We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client More client stories
Why PinnacleQM
  • 30+

    Years of international IT experience

  • ISO

    9001, 27001 and 14001 aligned

  • 6

    Offices across Australia and Singapore

  • 2×

    Gartner-recognised specialist, 2019 and 2020

Need testers now?

Tell us the skills
you need.

Share the role, skills, location and start date. We will propose experienced testing professionals and a mobilisation plan to get them productive in your team quickly.