Outcome-based testing.
Pay for results, not hours.
Outcome-based testing for organisations that want commercials tied to results. PinnacleQM agrees deliverables, measures and targets up front, then takes responsibility for achieving them within the agreed scope.
Shared risk.
Visible value.
Time-and-materials rewards effort, not results. Outcome-based work packages define what will be delivered and how success is measured, so both parties are focused on the same result.
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Clear deliverables
Each work package defines scope, deliverables, acceptance criteria and measures before work starts, so there is no ambiguity about what is being paid for.
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Measured, not assumed
Targets are set from your actual measured baseline, not arbitrary percentages, and progress is reported against them throughout the engagement.
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Efficiency rewarded
Automation, reuse and process improvement reduce our effort to deliver the outcome, and that efficiency flows through to your cost.
Defined outcomes
with evidence behind them.
Outcome-based packages suit defined pieces of work: a regression suite, a release, a migration, an automation programme or a service improvement. Every package includes the elements below, agreed before work begins.
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Agreed baseline
A measured starting point for defects, coverage, cycle time and testing effort.
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Defined deliverables
Scope, outputs and acceptance criteria clearly documented in the work package before work starts.
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Outcome measures
KPIs agreed from the baseline, with realistic, evidence-based targets for each measure.
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Risk-based delivery
Coverage and quality gates scaled to the business risk of each change.
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Automation where it pays
Reusable automation applied only where it lowers cost and improves repeatability across releases.
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Transparent reporting
Regular reporting on progress, measures, risks and any decisions required from you.
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Formal acceptance
Evidence-based sign-off against the agreed acceptance criteria before the package closes and recorded.
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Retained assets
Test assets, automation and evidence handed over to you in exportable formats.
Baseline, agree,
deliver, prove.
Every outcome-based engagement follows the same four stages, so commitments rest on evidence.
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Baseline
We measure the current state of the work in scope: defects, coverage, cycle times, effort and costs, using data rather than estimates.
You getA measured baseline report
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Agree
Together we define deliverables, acceptance criteria, measures and targets, plus the commercial model that links payment directly to the outcomes achieved.
You getA signed outcome-based work package
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Deliver
PinnacleQM delivers with its own methods, people and platforms, reporting progress against the agreed measures and raising risks early with you.
You getRegular measured progress reports
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Prove
Results are compared with the baseline, evidence is reviewed with you, and outcomes are formally accepted before the package closes.
You getEvidence-based acceptance and handover
We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Insights on
measurable release outcomes.
7 min read
What a go-live recommendation should actually contain
The evidence, residual risks and conditions a credible go-live recommendation must include for decision-makers to rely on it.
7 min read
What independent assurance means, and when you need it
What independence adds to testing on multi-vendor programmes, what it does not, and the signs a programme needs it.
7 min read
Business acceptance: the release gate that actually matters
Why business acceptance evidence, not test execution counts, should decide go-live, and how to gather it without draining business teams.
- 30+
Years of international IT experience
- ISO
9001, 27001 and 14001 aligned
- 6
Offices across Australia and Singapore
- 2×
Gartner-recognised specialist, 2019 and 2020
Tell us the result
you need.
Describe the work, deadline and measures that matter. We will assess whether an outcome-based package fits and propose deliverables, targets and commercials to match.