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Industries

SaaS and software testing
for every client release.

Testing and automation for software vendors and SaaS companies. PinnacleQM tests base products and client builds in hours, speeds up implementations and helps keep every customer on the latest version.

Developer writing code on a laptop
Software & ISV

More clients.
More versions. Less risk.

Software vendors must release features quickly while every client runs a different configuration and integration landscape. Implementation cost and risk are now as important to buyers as product features, and upgrade backlogs keep clients on old versions.

PinnacleQM works with leading software organisations, helping their teams scale and run 24/7 to deploy, migrate, upgrade, integrate and maintain client solutions, under the vendor’s brand or independently as each engagement requires.

SaaS vendorsEnterprise softwareIndustry software
How we help

Support for
product and delivery.

Four ways PinnacleQM supports software vendors and their clients.

Quality strategy for software products

Consultants help vendors design product quality, automation and release strategies that scale across clients and versions, so every client configuration is protected and upgrades become routine rather than risky projects.

  • Product automation strategy
  • Release and upgrade strategy
  • Implementation accelerators

Faster client implementations

Testing and automation for client implementations, migrations, integrations and upgrades, shortening project timelines and improving client acceptance, so vendors deliver more client projects with less effort and win confidence with every go-live.

  • Client implementation testing
  • Migration and upgrade assurance
  • Automated client acceptance

Regression and patching as a service

Ongoing product regression, patch testing and client change validation run by PinnacleQM teams and virtual testers, so every base and variant build is checked before release and clients stay on the latest version.

  • Base and variant regression
  • Patch testing services
  • Client change validation

Automation shared across your clients

PinnacleQM platforms enabled for your products and client instances, with shared subscription models across your client group, so vendors and their clients gain automated coverage without each building their own toolchain.

  • Instance per client
  • Shared subscription model
  • Virtual workers on demand
Who we work with

Supporting vendors
and their clients.

PinnacleQM works with every team that builds, implements and supports a software product.

Product leaders

Leaders who need faster releases with confidence that every client configuration still works after each change.

Engineering teams

Development teams who want continuous testing of base and variant builds within their CI/CD pipeline.

Delivery teams

Implementation teams under pressure to deliver more client projects, faster, with less effort and lower risk.

End clients

Client business teams who need faster, easier acceptance of new implementations, upgrades and releases and upgrades.

Platforms

Platforms for
product and delivery.

Platforms that test every build and every client without multiplying effort.

Enginuity

Tests base products and client variants in the pipeline, with virtual testers running at scale.

Authorise

Automates client acceptance of implementations and upgrades, with video evidence for sign-off.

Aurora

Lets vendors offer business process automation services to clients using existing assets.

Enigma

Scales and obfuscates client data so products are tested with realistic volumes.

Validate every client in hours.

Automated impact analysis identifies which client builds a change affects, and virtual testers run very large test volumes across all builds and environments within hours.

PinnacleQM client outcomes

Software results
our clients measure.

Analysts comparing core banking screens side by side
Banking / Automation

1,383 screen changes absorbed in two hours

When a core banking platform was upgraded, Enginuity updated the automation in 2 hours, with no test pack changes across 1,383 changed screens.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Vendor questions

Vendor testing,
answered plainly.

Common questions from software product and delivery leaders.

How quickly can PinnacleQM validate a new product build?

Within hours. PinnacleQM automates your base product and client-specific builds in Enginuity, and virtual testers run the regression across all affected variants and environments. Automated impact analysis narrows the scope to the clients a change affects, so product teams get fast, reliable feedback on every build.

Can PinnacleQM help us implement more clients?

Yes. PinnacleQM’s accelerators, automation and frameworks reduce the effort, time and cost of implementing and integrating your software for clients. One specialist banking software company reported implementing five times more new customers after integrating PinnacleQM into product development and client delivery.

Can PinnacleQM work under our brand?

Yes. PinnacleQM integrates with software companies’ internal development and client delivery teams, working under your brand or independently as each engagement requires. Many vendors start with regression services for their own product and then extend PinnacleQM’s support to client implementations and ongoing client changes.

Can our clients share the cost of automation?

Yes. PinnacleQM can enable its platform for all your products and customer instances, with each client accessing its own instance and sharing the subscription cost across the group. Clients get automation and virtual workers at a fraction of the individual cost, while data stays separated by instance.

Can PinnacleQM help keep our clients on the latest software version?

Yes. PinnacleQM teams and virtual testers run ongoing product regression, patch testing and client change validation, so every base and variant build is checked before release and clients stay on the latest version. Consultants help design release and upgrade strategies so upgrades become routine rather than risky projects, and Authorise automates client acceptance of upgrades with video evidence for sign-off.

Talk to our software team

Release faster
to every client.

Tell us about your product, client variations and implementation pipeline. We will show how automation can speed up releases, implementations and upgrades for you and your customers.

Mention your product, number of clients and release cadence.