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Platforms & Accelerators

The no-code RPA
platform your teams maintain.

Aurora is PinnacleQM's no-code RPA platform for business process automation. Business users automate repetitive work in natural language, reusing assets already built during delivery and testing.

Book a Consultation How we can help
Broken bot waiting for a specialist developer
Frustrated businesswoman waiting at her office desk

30+years of international
IT experience

The challenge

RPA often creates
new maintenance work.

Traditional RPA needs specialist developers, breaks when applications change and is built separately from test automation. Organisations pay twice to automate the same processes, and business users wait for scarce developers whenever a bot needs fixing.

Aurora uses the same natural-language approach as PinnacleQM's testing platforms. Business users create and maintain processes themselves, and project test assets are reused for production automation, so nothing is automated twice and returns rise over time.

Benefits

Automation built once,
used twice.

Aurora turns delivery and test assets into operational automation that business teams own, multiplying the return on every process you automate.

Engineer working at computer in data center control room
Asset reuse Test once. Automate forever.

Project assets reused for production RPA.

  • Zero code

    Business users create and maintain processes in natural language, keeping automation firmly in business hands without developers.

  • Low maintenance

    Processes are not coded to screens, so they survive application changes and users can fix them themselves.

  • Asset reuse

    Test automation from projects is reused in production, cutting RPA implementation time and cost for every process.

  • Any technology

    Aurora automates applications, interfaces, integrations and messaging, so one process can span several systems end to end.

  • Document recognition

    Advanced document and object recognition handles forms and files, reducing manual keying and the errors it causes.

  • Attended or unattended

    Processes run with users or unattended on schedules, and virtual workers scale up for business peaks.

How we can help

What Aurora
does.

Capabilities that make business automation accessible and sustainable.

Build Reuse Process Documents Run Govern

Natural-language process building

Business users describe processes in natural language and modular instructions, creating automation without coding. They can change those processes themselves as the business changes, without waiting for scarce developers, keeping control in business hands.

  • Modular instructions
  • Zero code
  • Business ownership
Two businesswomen mapping a process on sticky notes
Plain-language process builder

Reuse of test assets

Automation built in Enginuity and Authorise during delivery can be resurfaced in Aurora for operations, so organisations stop paying twice for the same processes and payback on automation comes much sooner.

  • Reuse from delivery
  • Lower RPA cost
  • Better total cost of ownership
Engineer reviewing automation code on a desktop screen
Test asset reused as an RPA process

End-to-end processing

Aurora automates high-volume, repetitive transactions across applications, interfaces, integrations and messaging. It follows whole processes end to end, so staff can focus on exceptions, judgement and customers instead of keying.

  • Full-stack automation
  • High-volume transactions
  • Cross-system processes
Service team with headsets working at computers
Transactions processed across systems

Document and object recognition

Advanced document and object recognition reads forms, files and screens, so document-heavy processes can be automated. Staff then handle only the unusual cases, while routine documents flow through without manual keying.

  • Form and file recognition
  • Object recognition
  • Exception routing
Office worker placing a document on a scanner
Document recognition extracting fields

Attended and unattended modes

Processes run attended alongside users or unattended on schedules. Virtual workers scale up for month-end or seasonal peaks, and any exceptions are routed to the right people for review, so nothing waits in a queue.

  • Attended automation
  • Unattended schedules
  • Peak scaling
Empty office at night with screens still running
Bots running on a schedule

Management and reporting

Processes are managed centrally, with reporting on throughput, exceptions and effort saved, so business leaders can see exactly where automation is paying back and decide what to automate next and where to invest.

  • Central management
  • Exception reporting
  • Effort saved
Management team discussing statistics on a big display
Automation throughput dashboard
Our approach

From first process
to automation programme.

We start with the processes that cost your teams the most time, prove value quickly on those, then expand automation in waves as results are confirmed.

Team gathered around a whiteboard in a bright office
Aurora Business-owned.
Low maintenance.

  1. Identify

    Find the repetitive processes that consume most business time, measuring volumes and effort first.

  2. Reuse

    Check for existing test assets that can be resurfaced in Aurora to lower cost and speed delivery.

  3. Automate

    Build processes in natural language with your business users, who learn by doing.

  4. Run

    Deploy attended or unattended, monitor throughput and route exceptions to the right people.

  5. Expand

    Add processes and scale virtual workers as value is proven and reported to leaders.

PinnacleQM client outcomes

Business automation results
our clients can measure.

SAP and HR dashboard on a desktop monitor
Resources / SAP Automation

Tens of thousands of SAP test hours a month, unmanned

A resources company runs SAP and SuccessFactors regression every month with no testers at the keyboard and $0 additional cost.

Read more
Healthcare team reviewing patient data on a laptop
Healthcare / Test data

Five million patient transactions a day, safely tested

HealthTest obfuscated production records, created full test condition variations and tested more than 5 million transactions per day, without exposing any patient information along the way.

Read more
Lending programme team reviewing process charts
Banking / Automation

Quarterly releases to daily and weekly with 12 people

Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.

Read more
Insights

Insights on
business automation.

All insights
7 min read
Test automation

How much regression testing can you safely automate?

A practical way to decide which regression tests to automate, which to keep manual, and how to measure the return.
7 min read
Release assurance

Business acceptance: the release gate that actually matters

Why business acceptance evidence, not test execution counts, should decide go-live, and how to gather it without draining business teams.
7 min read
DevOps and delivery

Why DevOps maturity, not tooling, decides your release cadence

Tools do not make releases faster by themselves. The practices, ownership and feedback loops that actually change cadence.
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to an Aurora specialist

Find the first
process worth automating.

Tell us where your business teams lose time to repetitive work. We will show how Aurora could automate it and what existing assets we could reuse.

Describe the process, volumes and systems involved.