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Platforms & Accelerators

One test management platform
for every team and release.

QMFactory is PinnacleQM's test management platform and central command console for delivery. Teams design coverage, reuse assets, schedule automation and track progress on real-time dashboards, all visible in one place.

Spreadsheets, tools and emails scattered across screens
Single QMFactory view of coverage and defects

30+years of international
IT experience

The challenge

Scattered tools hide
the real picture.

When requirements, tests, automation, defects and reports live in different tools, teams duplicate work and leaders cannot see true progress. Assets built on one project are rarely reused on the next, and effort is wasted every release.

QMFactory brings the whole test process into one platform. Teams design coverage, store assets, run manual and automated tests and report in real time, and all PinnacleQM automation integrates into it for a single view.

Benefits

Visibility and reuse
in one place.

QMFactory gives teams one place to manage testing and leaders one place to see it, across Agile, DevOps, hybrid and waterfall delivery.

Two businesswomen reviewing a tablet in a glass meeting room
Any methodology Agile. DevOps. Waterfall.

One platform for every delivery approach.

  • Central repository

    Requirements, tests, assets and results live in one place, so nothing is lost between tools or teams.

  • Asset reuse

    Assets are reused across projects and PinnacleQM products, so every new project starts ahead of the last.

  • Real-time dashboards

    Role-based dashboards show progress, coverage and defects live, so leaders see status without asking for updates.

  • Cross-project view

    Managers report across multiple projects together, with no manual consolidation of spreadsheets or status reports required.

  • Manual and automated

    Manual, exploratory and automated tests are managed side by side, so workload is shared and coverage assured.

  • Flexible hosting

    QMFactory runs on-premise, via web or as SaaS, meeting your security and data residency requirements.

How we can help

What QMFactory
does.

Capabilities across the test management lifecycle.

Coverage design

Teams design test coverage against requirements and user stories, with automatic traceability from requirement to test, result and defect, so gaps in coverage are flagged before testing starts and fixed early.

  • Requirements traceability
  • User story coverage
  • Risk-based design
Two colleagues reviewing sticky notes on a planning wall
Coverage mapped to user stories

Test execution management

Manual and exploratory tests can be created, stored, scheduled and assigned alongside automated tests, so designated people cover specific areas, workload is shared fairly and nothing is missed or duplicated.

  • Manual and exploratory tests
  • Scheduling and assignment
  • Automated test runs
Two engineers checking results together at a workstation
Test lab with manual and automated tests

Automation scheduling

All PinnacleQM AI automation integrates with QMFactory, which schedules runs centrally, collects results in one place and keeps history for later analysis, so trends across releases are easy to see.

  • Automation scheduling
  • Central results
  • Enginuity and Authorise integration
Row of monitors running scripts in a data centre
Automation scheduled from QMFactory

Reports and dashboards

Standard reports cover the test process, dashboards can be customised by role and across projects, and custom reports are available on request, so teams and leaders both see progress in the form they need.

  • Standard reports
  • Role-based dashboards
  • Cross-project views
Team leader presenting a dashboard on a large screen
Role-based dashboards

Pipeline and tool integration

Open APIs integrate QMFactory with CI/CD pipelines, ticketing and other tools, and existing content can be migrated, so previous work and history are never lost when teams move across and assets.

  • CI/CD integration
  • Ticketing integration
  • Content migration
Developers reviewing code on a wall-mounted screen
CI/CD pipeline connected to QMFactory

Deployment options

QMFactory runs on-premise, via web or as SaaS, hosted by PinnacleQM or configured in your own cloud or data centre, so hosting meets your security, privacy and data residency needs.

  • On-premise or SaaS
  • Your cloud or ours
  • Data residency respected
Corridor between server racks in a data centre
Deployment options illustration
Our approach

From first
project to enterprise.

QMFactory is adopted project by project, with existing content migrated so nothing is lost, and each team trained as its project moves across.

Team seated in a circle for a training session
QMFactory One view.
Every release.
  1. Plan

    Agree hosting, integrations, roles and reporting needs, documented before any configuration begins.

  2. Migrate

    Move existing tests, assets and history from current tools, preserving previous work.

  3. Configure

    Set up projects, role-based dashboards and automation schedules tailored to each team's work.

  4. Adopt

    Train teams and run the first releases in QMFactory, with support continuing after go-live.

  5. Extend

    Add projects, integrations and cross-project reporting as value grows across the organisation.

PinnacleQM client outcomes

Test management results
our clients can measure.

Lending programme team reviewing process charts
Banking / Automation

Quarterly releases to daily and weekly with 12 people

Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.

Read more
Commuters on a metro platform
Transport / Assurance

Defect penalties eliminated within two monthly releases

A state transport department paying around $1 million a year in penalties had every defect tested, fixed and retested, and no longer incurs penalties.

Read more
Clinical team reviewing patient data and scans together
Healthcare / Assurance

Seven testers, 24 months sooner, $10M+ saved

A state health integration re-platforming was delivered by 7 testers in 12 months against competitor estimates of 40 to 46 testers over 36 months.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to a QMFactory specialist

See all your
testing in one place.

Tell us about your current test tools, projects and reporting needs. We will show how QMFactory could centralise them, migrate your history and give leaders one view of quality.

Mention your current tools, number of projects and reporting needs.