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Platforms & Accelerators

QA consulting accelerators
that raise maturity faster.

INsight is PinnacleQM's suite of QA consulting accelerators: experienced consultants with workshops, methodologies and IP that raise IT delivery maturity and skills faster than starting from scratch.

Blank strategy template on a laptop
Consultant mapping a plan on a sticky-note wall

30+years of international
IT experience

The challenge

Improvement stalls
without structure.

Organisations know delivery and testing could be better, but improvement starts from blank templates and depends on individual expertise. Results vary by consultant, momentum is lost and budgets are spent before any benefits are proven.

INsight gives consultants and client teams tested engagement models, frameworks, templates, ROI calculators and roadmaps, so assessments, strategies and transformations move faster, results are consistent across engagements and teams learn the methods as they go.

Benefits

Proven structure.
Faster results.

INsight accelerators capture what works from past engagements, so every new engagement starts further ahead with proven methods rather than untested theory.

Senior consultant guiding colleagues at a laptop
INsight method AS IS. TO BE. HOW TO.

Assessments that become roadmaps.

  • Faster engagements

    Defined models and templates shorten assessments and strategy work, so engagements never start from a blank page.

  • Consistent quality

    Structured frameworks give comparable, repeatable results, so progress can be measured fairly from quarter to quarter.

  • Credible ROI

    ROI calculators support investment decisions with evidence, and finance teams can test every underlying assumption.

  • Practical roadmaps

    AS IS, TO BE and HOW TO roadmaps turn findings into action, so teams know what to do next.

  • Standards aligned

    Frameworks align with recognised standards and scaled Agile practice, which strengthens credibility with auditors and procurement.

  • Skills uplift

    Training and coaching build lasting capability, so skills stay with your teams after we leave.

How we can help

Four families
of accelerators.

Accelerators for strategy, assessment, assurance and transformation, plus skills and delivery kits.

Strategy accelerators

Defined engagement models, workshop formats, structured strategy templates and ROI calculators speed up enterprise and project strategy, so leaders make investment decisions faster, with assumptions made explicit and open to challenge.

  • Engagement models
  • Strategy templates
  • ROI calculators
Strategy workshop around a flipchart of goals
Strategy workshop with templates

Review and assessment accelerators

Assessment engagement models, structured frameworks, AS IS, TO BE and HOW TO templates and formal walkthroughs support rigorous reviews, with comparable scores that translate directly into sequenced, practical roadmaps with clear owners.

  • Assessment frameworks
  • Roadmap templates
  • Formal walkthroughs
Consultants reviewing an assessment document together
Assessment framework in use

Assurance accelerators

KPIs and quality metrics, vendor assessment frameworks, independent quality frameworks, scaled Agile frameworks and service transition models let you compare suppliers and services on an equal footing and act on the results.

  • KPIs and metrics
  • Vendor assessment
  • Service transition models
Analyst reviewing KPI dashboards on monitors
Quality KPIs and vendor framework

Transformation accelerators

Agile and DevOps maturity roadmaps, skills programmes, team structures, collaboration models and continuous improvement roadmaps make improvement steady and continuous, rather than a one-off project that fades once consultants leave.

  • Maturity roadmaps
  • Team and collaboration models
  • Continuous improvement
Colleagues updating an agile task board
Maturity improvement roadmap

Skills and certification

Training in digital business assurance, Agile, DevOps and automation, plus preparation for ISTQB and SAFe certification, backed by coaching so teams apply what they learn on live projects straight away.

  • Team development training
  • ISTQB and SAFe
  • Technical training
Trainer leading a session in a bright office
Training session in progress

Delivery and transformation kitbag

Service catalogues, engagement templates, metrics, reports and ready platforms cut lead times, so engagements start faster with proven materials, consistent quality and less time spent building documents from scratch across every engagement.

  • Service catalogues
  • Templates and metrics
  • Ready platforms
Laptop, reports and notebooks on a desk
Delivery kitbag of templates
Our approach

Accelerated from
first workshop.

INsight engagements follow a defined model, tailored to your organisation, so every assessment, strategy or transformation starts from proven materials and ends with agreed actions.

Team meeting around a table in bright office
INsight Clear direction.
Lasting capability.
  1. Engage

    Select the engagement model and accelerators that fit your goals and constraints.

  2. Assess

    Baseline current capability with structured frameworks, then rank the gaps by impact.

  3. Design

    Define the target state and roadmap, with benefits quantified in an ROI case.

  4. Enable

    Coach and train teams as changes are implemented, supporting progress on live work.

  5. Review

    Measure progress quarterly against the baseline and update the roadmap as priorities change.

PinnacleQM client outcomes

QA consulting results
our clients can measure.

Commuters on a metro platform
Transport / Assurance

Defect penalties eliminated within two monthly releases

A state transport department paying around $1 million a year in penalties had every defect tested, fixed and retested, and no longer incurs penalties.

Read more
Clinical team reviewing patient data and scans together
Healthcare / Assurance

Seven testers, 24 months sooner, $10M+ saved

A state health integration re-platforming was delivered by 7 testers in 12 months against competitor estimates of 40 to 46 testers over 36 months.

Read more
Lending programme team reviewing process charts
Banking / Automation

Quarterly releases to daily and weekly with 12 people

Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to an INsight consultant

Accelerate your
next improvement programme.

Tell us what you want to improve in delivery or testing. We will suggest the INsight accelerators and engagement model that fit, and outline what the first weeks would deliver.

Describe the improvement you want and your timeline.