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Project Delivery

Testing as a service,
scaled to every release.

Testing as a Service for organisations that need testing capacity when releases arrive, without building a permanent team. PinnacleQM provides people, platforms and virtual testers on demand.

Book a Consultation How we can help
Release calendar with clustered peaks
Virtual testers scaling up for a release window

30+years of international
IT experience

The challenge

Release peaks don't
match team size.

Release calendars create peaks of testing demand followed by quiet periods. Permanent teams sized for peaks are expensive, while teams sized for averages become a bottleneck when patches, upgrades and releases arrive together. Neither option works well.

PinnacleQM's Testing as a Service combines specialists, automation platforms and virtual testers on AWS and Azure. Capacity scales up for each release and back down afterwards, and you pay for the testing you use. Nothing is left idle between releases.

Benefits

Capacity that
follows demand.

TaaS turns testing into a service you draw on when needed, with the tools, automation and people already in place.

Client and partner shaking hands in a bright office
Long-term partner Clients served for more than 12 years.

From single capabilities to full test centres of excellence.

  • Pay for use

    Testing capacity matches your release calendar rather than a fixed headcount. Quiet periods no longer cost the same as peaks.

  • Ready platforms

    Tools, automation and environments are already provisioned on AWS, Azure or Google Cloud. Nothing needs to be built or procured.

  • Rapid regression

    Virtual testers complete regression packs in hours, including overnight. Results are ready by the next morning.

  • Specialists on call

    Automation, performance and data specialists join when a release needs them. They leave again when the peak has passed.

  • Consistent quality

    The same methods and assets are used every time, release after release. Assets and methods improve with every cycle.

  • Transparent reporting

    Each service run ends with clear results, defects and readiness evidence. Leaders see readiness at a glance.

How we can help

What Testing as
a Service covers.

On-demand services built around regression, releases, patches and platforms.

Regression Patching Releases Platform Tickets Vendors

Regression as a service

We automate and maintain your regression pack and run it on demand or on schedule with virtual testers, returning results, defects and evidence. Maintenance is included, so packs stay current.

  • On-demand and scheduled runs
  • Maintained regression packs
  • Evidence and defects
Engineer running a regression pack on a laptop in a data centre
Scheduled regression run results

Patch and upgrade testing

We validate vendor patches, upgrades and cloud releases before they reach production, reusing automation so each cycle is faster and more consistent than the last, and nothing reaches users untested.

  • Vendor patch regression
  • Cloud release testing
  • Fast turnaround
Patch regression before deployment
Patch regression before deployment

Release testing capacity

We add testers and specialists for release peaks, working within your processes and tools, then scale back when the release is complete, while retaining knowledge and assets for the next peak.

  • Peak release capacity
  • Specialist skills
  • Scale back afterwards
Release testing window on a calendar
Release testing window on a calendar

Platform as a service

We provide a cloud platform with PinnacleQM, vendor and open-source testing tools on AWS or Azure, so teams start testing without building a toolchain. Teams avoid months of tool procurement and setup.

  • Ready toolchain
  • AWS or Azure hosting
  • Open API integrations
Colleagues working with cloud platform tools in a data centre
Cloud platform with testing tools

Support change validation

We link support tickets to automated tests and select regression to match each change, so production fixes are validated before deployment and released with confidence, without waiting for the next major cycle.

  • Ticket-to-test linking
  • Fix validation
  • Regression before deployment
Support ticket linked to test run
Support ticket linked to test run

Services for software vendors

Software vendors use Testing as a Service to test base products and client builds, and to offer regression services to their own customers under their own brand, adding a new service line.

  • Base and variant builds
  • Client regression services
  • White-label option
Software vendor client builds tested
Software vendor client builds tested
Our approach

Onboard once.
Test on demand.

A short onboarding sets up assets, platforms and service levels, after which testing is available whenever your releases, patches or support changes need it.

Dual monitors showing test dashboards in a modern office
Testing-as-a-Service (TaaS) Always ready.
Only when needed.

  1. Onboard

    Mobilise leadership first, agree service levels and a responsibility matrix, and plan exit from day one.

  2. Automate

    Build or convert regression assets on PinnacleQM platforms. Existing scripts are converted where possible.

  3. Schedule

    Forecast demand on a rolling 12-week plan, refreshed weekly and aligned with release, patch and support calendars.

  4. Execute

    Run testing with virtual testers and specialists, and report results. Results are shared the same day.

  5. Refine

    Review coverage and results quarterly and add automation where it pays. Coverage grows as the service matures.

PinnacleQM client outcomes

Testing as a service results
our clients can measure.

SAP and HR dashboard on a desktop monitor
Resources / SAP Automation

Tens of thousands of SAP test hours a month, unmanned

A resources company runs SAP and SuccessFactors regression every month with no testers at the keyboard and $0 additional cost.

Read more
Lending programme team reviewing process charts
Banking / Automation

Quarterly releases to daily and weekly with 12 people

Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.

Read more
Analysts comparing core banking screens side by side
Banking / Automation

1,383 screen changes absorbed in two hours

When a core banking platform was upgraded, Enginuity's machine learning updated the automation in 2 hours and every script ran without test pack changes.

Read more
Insights

Insights on
testing at scale.

All insights
7 min read
Release assurance

What independent assurance means, and when you need it

What independence adds to testing on multi-vendor programmes, what it does not, and the signs a programme needs it.
7 min read
Test automation

How much regression testing can you safely automate?

A practical way to decide which regression tests to automate, which to keep manual, and how to measure the return.
7 min read
DevOps and delivery

Why DevOps maturity, not tooling, decides your release cadence

Tools do not make releases faster by themselves. The practices, ownership and feedback loops that actually change cadence.
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to our TaaS team

Get testing capacity
when you need it.

Tell us about your release calendar, systems and current testing capacity. We will outline a Testing as a Service model and what it could save.

Mention your release frequency, systems and peak testing periods.