Software testing, quality engineering and AI automation for enterprises changing complex systems. Fewer defects in production, shorter release cycles and less effort from business teams.
Organisations and their technology leaders are delivering more IT change than ever, across more integrated systems, on shorter timelines. The usual answer is more people, more months and more budget. Each release still carries the risk of defects, outages and customer impact that reach the press.
It does not have to be that way. PinnacleQM is an Australian quality engineering and digital business assurance consultancy. We work across the full IT delivery lifecycle, from strategy and test management to automation, business acceptance and production support.
Our teams combine senior delivery experience with our own AI automation platforms. Natural-language, no-code test assets are reused from project delivery into regression, acceptance and operations, so clients test more with fewer people and far less maintenance.
The result is IT change that reaches production on time, on budget and without adding risk.
30+
years
International IT experience
$10M+
saved
On one state health programme
24/7
testing
Virtual testers, no extra headcount
Engage us for advice, a project, an ongoing service or a platform. Each option draws on the same people, methods and automation.
Choose the category that fits your need. Every engagement can draw on our delivery models, accelerators and AI automation platforms.
Senior consultants assess your delivery maturity, define a target state and build a practical roadmap using INsight accelerators, frameworks and ROI models.
Explore consulting
From test management and automation to performance, security and user acceptance, our teams deliver the testing your programme needs and hand over reusable assets.
Explore project delivery
Pick the engagement model that fits your budget and control needs. Onshore leadership stays accountable while delivery centres add capacity when demand rises.
Compare delivery models
Proprietary platforms such as Enginuity, QMFactory, Authorise and Enigma cut script maintenance, remove test burden from business users and protect sensitive data.
See the platformsSee how banks, health services, transport agencies and resources companies cut effort, cost and release risk.
Automation PlatformsNatural-language scripts anyone can write, executed at scale by virtual testers across UI, API and data.
Banking, government, healthcare, resources, energy, transport, automotive and software vendors, each with sector-specific accelerators.
Articles, methodology and news from practitioners who deliver complex programmes, written for technology and business leaders.
Book a guided demo or a trial on a representative workflow with agreed success criteria.
Trusted on complex change programmes
125 → 12 testers
A Big 4 bank automated every end-to-end system in its lending group. A 125-person offshore team running quarterly releases was replaced by the Enginuity platform as a service and a team of 12, supporting daily and weekly CI/CD releases.
$10M+ saved
Competitors estimated 40 to 46 testers over 36 months to re-platform a state health integration landscape. PinnacleQM delivered the programme with 7 testers in 12 months, finishing 24 months sooner and saving more than $10 million.
~$1M a year avoided
A state transport department was paying around $1 million a year in penalties for production defects. Within two monthly releases, every defect was tested, its impact validated, fixed and retested. The department no longer incurs penalty charges.
1,383 screens in 2 hours
An Australian bank upgraded a core banking platform with 1,383 screen changes. Enginuity's machine learning updated the AI automation in 2 hours, and every script worked with no changes required to the existing test pack.
$0 additional cost
A resources company runs tens of thousands of SAP and SuccessFactors test hours every month, fully unmanned, at $0 additional cost. Pinnacle's automation platforms and virtual testers carry the workload instead of extra people at the keyboard.
We pair leading vendor and open-source tools with our own AI automation platforms, so every programme starts with proven accelerators rather than a blank page.
Test management and delivery command console. Plan coverage, store assets, schedule automation and track progress on real-time dashboards across Agile, DevOps, hybrid and waterfall projects.
Codeless test automation platform. Anyone on the team writes tests in natural language, and scalable virtual testers run them 24/7 across web, mobile, API, mainframe and data.
Automated business acceptance. Maps each user's acceptance criteria to automated processes, runs them until they pass and records video evidence for online review and sign-off.
Test data management and obfuscation. Protects personal and sensitive data while creating realistic, production-volume data for development, testing, training and offshore teams.
SAP, Salesforce, Microsoft Dynamics, Oracle and IBM Maximo programmes carry heavy integration and business risk. We test and automate them through implementation, migration, upgrade and support, locally and offshore.
Our teams bring more than 30 years of enterprise systems experience and reusable automation built for these platforms. Natural-language test assets move from project delivery into regression, patching and RPA, so the cost of each upgrade falls instead of rising.
Learn More
Pinnacle has extensive international experience across key industry sectors, allowing us to tailor our Digital Business Assurance and testing services to specific industry needs.
A 30-year international banking track record, managing digital transitions and legacy change with proprietary IP that shortens timelines and reduces risk.
Large-scale health IT change delivered with minimal impact on clinical teams, using HL7-ready automation and privacy-safe patient test data.
Fare collection, smart ticketing, open payments and back-office integration tested at scale to cut production risk and speed business acceptance.
Helping software vendors test base products and client builds in hours, implement faster and keep customers on the latest versions.
Assurance and automation for greenfield sites, existing operations and transformation programmes, including SAP and SuccessFactors regression at scale.
Specialist testing and digital business assurance for government transformation, helping business teams scale and reducing production risk from IT change.
AI automation for validating connected and autonomous vehicles, backed by university research, plus assurance for automotive IT teams.
Digital modernisation and complex legacy integration, with testing services that help IT and business teams manage risk around the clock.
6
Offices
Perth, Brisbane, Sydney, Melbourne, Adelaide and Singapore.
30+
Employees
Experienced Professionals
Customer satisfaction
An enterprise systems CTO reports business user satisfaction has never been higher, with automation delivered inside sprints and minimal backlogs across delivery, acceptance and patching.
ISO 9001
Aligned quality management
ISO 27001
Aligned information security
R&D
Development centres in Australia, Vietnam and Eastern Europe building our AI platforms.
Research
Joint research with Edith Cowan University on autonomous vehicle and smart city testing.
Delivery
Australian teams backed by capability centres in Singapore, India, the UK, Europe and USA.
Tell us about the change you are planning, the systems involved and where delivery is at risk. We will show you how to test more with less effort.
Business acceptance: the release gate that actually matters
Test execution counts tell you how busy a project has been. Business acceptance tells you whether the people who will live with the change are ready for it. Here is why that difference should decide your go-live.
Read article
Common questions from technology and business leaders about working with PinnacleQM.
PinnacleQM is an Australian software testing, quality engineering and digital business assurance consultancy, founded in 2014 and headquartered in Perth. We help enterprises and government agencies deliver IT change with less risk, effort and cost, through consulting, project delivery, managed services and our own AI automation platforms, including Enginuity, QMFactory, Authorise and Enigma.
Software testing checks that a system works as specified. Digital business assurance goes further: it makes sure the whole project team, IT and business, works towards the same quality outcome. It covers strategy, test management, automation, business acceptance and production readiness, so the go-live decision rests on evidence of business risk rather than test counts alone.
No. PinnacleQM’s platforms use natural-language, no-code scripts that testers, business analysts and business users can write and read. Enginuity can also run on top of Selenium and convert many existing coded scripts into natural-language form. Virtual testers execute the scripts at scale, so maintenance falls and more of the team can contribute to automation.
Most clients start with a consultation. We discuss the change you are planning, the systems involved and where delivery is at risk, then recommend a next step. That may be a maturity assessment, a platform demo or a trial on a representative workflow, or a proposal for project or managed services. You can book a consultation or a demo online.
Both. You can engage PinnacleQM for advice, a project, an ongoing service or a platform, and each option draws on the same people, methods and automation. Delivery models include offshore, managed, outcome-based and augmented teams. Onshore leadership stays accountable while delivery centres add capacity when demand rises.
Share the programme, platform or release you need to protect. A senior consultant will reply to arrange a conversation, whether you need advice, a demo or a proposal.
We use your details only to respond to your enquiry.
