User acceptance testing and business acceptance services for organisations whose business teams are stretched by testing. PinnacleQM automates acceptance against users' criteria, so they approve change from evidence, not repeated tests.
30+years of international
IT experience
User acceptance testing pulls business users away from customers and operations for weeks. They repeat the same tests after every fix, cycles drag on, and fatigue means important scenarios get rushed or skipped. Critical scenarios suffer.
PinnacleQM plans acceptance around users' criteria and uses Authorise to automate the processes behind them. Virtual workers run and rerun tests until they pass, then record video evidence for users to review and approve online.
Business users should decide, not do the repetitive work. We automate the execution and give them clear evidence to make acceptance decisions quickly.
Reduction in repeat business acceptance effort.
Acceptance is based on each user's agreed criteria, so expectations are clear. Everyone knows what acceptance means before testing starts.
Virtual workers run the processes, raise defects and rerun until they pass. Business users only see results that are ready for review.
Each passed activity is recorded, so users see exactly what was tested. Nothing is left to interpretation.
Users review and approve from a dashboard at a time that suits them. Approvals are recorded for audit.
Business teams stop repeating the same tests after every fix. They stay focused on customers and operations.
Acceptance automation is reused for regression, compliance and RPA. Future releases start with acceptance already automated.
A complete acceptance service that reduces effort without reducing confidence.
We work with business owners to define user roles, acceptance criteria and scenarios, and plan acceptance around business calendars, so users know what to expect and only test what they need.
Authorise maps each criterion to automated processes, transactions and reports, then executes them with virtual workers and reruns until they pass. Business users are not involved until results are ready.
Passed activities are recorded as video and linked to the relevant criteria, so users review evidence and approve online with a full audit trail. Auditors can see exactly what was approved and when.
Where manual acceptance is still needed, we coordinate UAT, prepare scripts and data, support users and manage defects so their time is used well. Support is tailored to each user group.
Acceptance automation extends to certification and compliance requirements, so obligations are verified each time processes change, and compliance evidence is produced as a by-product of acceptance rather than a separate effort.
The same assets validate future releases and patches, and can be reused for business process automation in production, so business teams keep saving time long after the project closes and handover.
A clear path that keeps business users involved in decisions, not repetitive testing, from agreeing criteria to reviewing evidence and signing off.
Agree user roles, acceptance criteria and scenarios with business owners. Criteria are written in business language.
Map criteria to automated processes in Authorise and prepare data. Test data is prepared and protected.
Virtual workers run tests, raise defects and rerun until they pass. Defects are tracked through to closure.
Users review video evidence and approve or reject online. Decisions and comments are recorded.
Keep assets for future releases, compliance checks and business automation. Business teams keep the time they have saved.
A state health integration re-platforming was delivered by 7 testers in 12 months against competitor estimates of 40 to 46 testers over 36 months.
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Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.
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A state transport department paying around $1 million a year in penalties had every defect tested, fixed and retested, and no longer incurs penalties.
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7 min read
Why business acceptance evidence, not test execution counts, should decide go-live, and how to gather it without draining business teams.
7 min read
The evidence, residual risks and conditions a credible go-live recommendation must include for decision-makers to rely on it.
7 min read
What independence adds to testing on multi-vendor programmes, what it does not, and the signs a programme needs it.
Tell us about your next release and how UAT runs today. We will show how automated acceptance and evidence-based sign-off could cut the effort for your business users.
Mention the system, number of business users and UAT duration.
