Release waves to absorb
Each Microsoft release wave must be regression tested against your configuration and extensions before rollout.
Enterprise Systems
Dynamics 365 and Power Apps,
Dynamics 365 and Power Apps,
tested with confidence.
Testing and no-code automation for Microsoft Dynamics 365 and Power Apps implementations, release waves, integrations and support. PinnacleQM helps teams deliver business application change faster without disrupting operations.
Twice-yearly waves.
Low-code everywhere.
Dynamics 365 receives two major release waves a year, plus continuous service updates.
Meanwhile, Power Apps and Power Automate let teams build new business applications quickly.
Citizen-built applications
Power Apps and flows built outside IT need testing to meet the same quality standard.
Finance and operations risk
Dynamics often runs finance, supply chain and customer processes that cannot fail.
Assurance across
the Dynamics lifecycle.
Reusable natural-language assets cover Dynamics 365 and Power Platform from build to operations.
Project deliveryMigration & upgradesIntegrationBusiness acceptanceSupport & maintenanceOperational automation
Project delivery
Test strategy and execution for Dynamics 365 Customer Engagement and Finance & Operations implementations, covering configuration, extensions and end-to-end business processes, with automation built during delivery.
- CE and F&O process testing
- Extension and configuration testing
- Automation within sprints
Migration & upgrades
Assurance for migrations from legacy CRM and ERP into Dynamics 365, plus release-wave and version upgrades, with data reconciliation and regression of critical processes before each cut-over.
- Legacy to Dynamics migration
- Release-wave regression
- Data reconciliation
Integration
Testing of Dataverse, APIs and Power Automate flows that connect Dynamics with finance, logistics and customer systems, validating data and process outcomes end to end.
- Dataverse and API testing
- Power Automate flow checks
- End-to-end process validation
Business acceptance
Authorise maps users' acceptance criteria to automated Dynamics processes and posts video evidence, so finance and operations teams approve changes quickly without repeated manual UAT cycles.
- Criteria-based automated UAT
- Video evidence for sign-off
- Less user effort
Support & maintenance
Scheduled regression of service updates, hotfixes and admin changes, linked to your ticketing system, so continuous Microsoft updates do not become continuous risk for your business teams.
- Service update regression
- Ticket-linked test execution
- Release readiness reporting
Operational automation
Test assets are reused in Aurora for business process automation and RPA, taking repetitive Dynamics transactions off business users and increasing their capacity for higher-value work.
- Automate repetitive transactions
- Reuse assets for RPA
- Natural-language maintenance
Insights Insights for
All insights
Insights for
Dynamics teams.
7 min read
DevOps and delivery
Why DevOps maturity, not tooling, decides your release cadence
Tools do not make releases faster by themselves. The practices, ownership and feedback loops that actually change cadence.
7 min read
Release assurance
Business acceptance: the release gate that actually matters
Why business acceptance evidence, not test execution counts, should decide go-live, and how to gather it without draining business teams.
7 min read
Test automation
How much regression testing can you safely automate?
A practical way to decide which regression tests to automate, which to keep manual, and how to measure the return.
Platforms built
for Dynamics change.
PinnacleQM platforms add scale, evidence and privacy protection to Dynamics 365 and Power Platform testing.
QMFactory for Dynamics programmes
Central coverage, traceability and dashboards for Dynamics projects, release waves and support changes, integrated with Azure DevOps and other tools.
Enginuity for Dynamics processes
Natural-language automation of Dynamics and Power Apps interfaces, APIs and data, run by virtual testers before every release wave.
Authorise for business users
Finance, operations and service users approve changes from video evidence mapped to their acceptance criteria.
Enigma for Dynamics data
Obfuscates customer, employee and supplier data in test environments while keeping records connected and usable.
Test data
Representative Dynamics test data
Generates realistic transactions and master data at volume for regression, migration and performance testing of Dynamics.
Connected expertise.
Across enterprise systems.
Dynamics questions
Dynamics testing,
Dynamics testing,
answered plainly.
Common questions from business application and delivery leaders.
How do you test Dynamics 365 release waves?
PinnacleQM maintains a regression pack of your critical Dynamics 365 processes and runs it in an early-access environment before each Microsoft release wave is applied to production. Virtual testers execute the pack at scale and report any processes that behave differently, giving your team time to fix extensions or adjust configuration before users are affected.
Can you test both Customer Engagement and Finance & Operations?
Yes. PinnacleQM tests Dynamics 365 Customer Engagement applications and Finance & Operations, including the processes and integrations that connect them. Enginuity’s natural-language scripts can follow a single end-to-end process, such as order to invoice, across both applications and connected systems in one test.
How do you test Power Apps and Power Automate flows?
PinnacleQM tests Power Apps interfaces, Power Automate flows and the Dataverse data they use, applying the same risk-based approach used for core Dynamics changes. Automated regression means applications built by business teams can be checked against each release, so low-code development does not introduce hidden risk into critical processes.
Can our business users take part without testing skills?
Yes. Enginuity and Authorise use natural-language scripts that business users can read and review. With Authorise, users define their acceptance criteria once; virtual workers run the processes and record video evidence, and users approve changes online. That keeps finance and operations teams involved without taking them away from their day jobs for weeks.
Can PinnacleQM test a migration from legacy CRM or ERP to Dynamics 365?
Yes. PinnacleQM provides assurance for migrations from legacy CRM and ERP systems into Dynamics 365, with data reconciliation and regression testing of critical processes before each cut-over. Integrations through Dataverse, APIs and Power Automate flows are checked end to end. Finance and operations users then approve changes from Authorise video evidence mapped to their acceptance criteria.
Talk to our Dynamics teamPlanning Dynamics change?
Planning Dynamics change?
Let's talk.
Tell us which Dynamics 365 applications and Power Platform solutions you run, and what is changing. We will show where automation and evidence-based acceptance will save your teams time.
Mention your Dynamics applications, integrations and upcoming changes.