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Enterprise Systems

SAP testing that keeps
pace with every change.

Testing and no-code automation for SAP S/4HANA, SuccessFactors, Ariba, Concur, Hybris and ECC. PinnacleQM helps SAP programme and support teams deliver implementations, migrations, upgrades and patches with less effort and lower risk.

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Complex SAP landscapes.
Connected assurance.

SAP programmes touch finance, supply chain, HR and customers at once, so a single defect can stop the business.

With ECC mainstream maintenance ending in 2027, many organisations face S/4HANA migration while still supporting live change.

Integrated end-to-end processes

Order-to-cash and hire-to-retire flows cross modules, interfaces and third-party systems that must be tested together.

Constant patches and upgrades

Support packs, cloud releases and patches arrive continuously, and each needs regression before it reaches production.

Business users stretched thin

Key users are needed for acceptance testing while still running finance, payroll and operations every day.

Assurance across
the SAP lifecycle.

One set of reusable natural-language test assets supports every stage of SAP change.

Project deliveryMigration & upgradesIntegrationBusiness acceptanceSupport & maintenanceOperational automation

Project delivery

Test strategy, planning and execution for S/4HANA implementations and rollouts, covering configuration, custom developments, integrations and end-to-end business processes, with automation built during delivery rather than afterwards.

  • Risk-based SAP test strategy
  • End-to-end process testing
  • Automation built in sprints

Migration & upgrades

Assurance for ECC to S/4HANA conversions, data migration and upgrades, including data reconciliation, regression of critical processes and parallel-run comparison between old and new landscapes.

  • ECC to S/4HANA conversion testing
  • Data migration reconciliation
  • Upgrade regression packs

Integration

Testing of interfaces between SAP and surrounding systems, including middleware, APIs, IDocs, batch jobs and third-party applications, so downstream processes and reporting are validated in the right sequence.

  • Interface and API testing
  • Batch and IDoc validation
  • Downstream dependency checks

Business acceptance

Authorise maps each key user's acceptance criteria to automated SAP processes and posts video evidence for online review, cutting the time business users spend on repeated UAT cycles.

  • Criteria-based automated UAT
  • Video evidence for sign-off
  • Less key-user effort

Support & maintenance

Regression of support packs, patches, transports and cloud releases before deployment, linked to your ticketing system, so production change is tested without pulling people off projects.

  • Patch and release regression
  • Ticket-linked test execution
  • Scheduled virtual tester runs

Operational automation

Project test assets are reused in Aurora for business process automation and RPA in production, so the investment in automation keeps paying back after go-live.

  • Reuse assets for RPA
  • Automate repetitive transactions
  • Natural-language maintenance

Every part
of SAP.

PinnacleQM automation and testing support SAP's core, cloud and legacy products, with assets that can be reused across them.

S/4HANA and SAP stack

Testing and automation for S/4HANA project delivery, integration, migration, business acceptance, support, maintenance and patching, including RPA for production operations.

  • S/4HANA greenfield and brownfield programmes
  • ECC to S/4HANA conversion assurance
  • SuccessFactors release regression
  • Ariba, Concur and Hybris configuration testing
  • Interface, IDoc and API testing
  • Obfuscated SAP test data with Enigma
  • RPA reuse of test assets with Aurora

SuccessFactors

Automation for SuccessFactors implementations, configuration changes and releases, so HR, payroll and talent processes are regression tested before each change goes live.

Ariba, Concur and Hybris

Automated configuration, maintenance and release testing for SAP cloud procurement, travel and expense, and commerce solutions, and their integrations with core SAP.

ECC and modules

Support for ECC landscapes and modules during ongoing change and in preparation for S/4HANA migration, including regression baselines and data reconciliation.

PinnacleQM client outcomes

SAP results our
clients can measure.

Experience across SAP and connected enterprise landscapes.

SAP and HR dashboard on a desktop monitor
Resources / SAP Automation

Tens of thousands of SAP test hours a month, unmanned

A resources company runs SAP and SuccessFactors regression every month with no testers at the keyboard and $0 additional cost, using PinnacleQM's automation.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Insights

Insights for
SAP programmes.

All insights
7 min read
Test automation

How much regression testing can you safely automate?

A practical way to decide which regression tests to automate, which to keep manual, and how to measure the return.
7 min read
Test data and privacy

A test data strategy that survives privacy review

How to give teams realistic test data while meeting privacy obligations, including obfuscation, synthetic data and residency.
7 min read
Release assurance

Business acceptance: the release gate that actually matters

Why business acceptance evidence, not test execution counts, should decide go-live, and how to gather it without draining business teams.

Platforms built
for SAP change.

PinnacleQM's platforms work alongside SAP tools such as Solution Manager and Cloud ALM, or on their own.

QMFactory

QMFactory for SAP programmes

Central test management, traceability and dashboards across SAP projects, releases and support changes, integrating with your existing tools and pipelines.

Enginuity

Enginuity for SAP processes

Natural-language automation of SAP GUI, Fiori and integrated end-to-end processes, with virtual testers running regression overnight and self-healing after upgrades.

Authorise

Authorise for SAP key users

Maps key users' acceptance criteria to automated SAP processes and captures video evidence, so sign-off takes days rather than months.

Enigma

Enigma for SAP data privacy

Obfuscates personal and sensitive data in SAP copies while keeping referential integrity, so offshore and partner teams can test safely.

Test data

Production-volume SAP test data

Scales representative data sets for migration, performance and regression testing without exposing customer, employee or supplier records.

SAP questions

SAP testing,
answered plainly.

What SAP programme and support leaders ask us most often.

Can PinnacleQM automate testing for S/4HANA and SAP Fiori?

Yes. Enginuity automates SAP GUI, Fiori and web interfaces, plus APIs, IDocs and database checks, using natural-language scripts rather than code. One script can follow an end-to-end process across SAP and connected systems. Virtual testers run the scripts at scale, and AI scans detect application changes after upgrades so tests can be updated in one place rather than script by script.

How do you test an ECC to S/4HANA migration?

PinnacleQM builds a regression baseline of critical ECC processes before conversion, then runs the same processes against S/4HANA and compares results. Data migration is reconciled between source and target, including reference data and financial balances. Integrations and downstream reporting are tested in dependency order, and business acceptance is evidenced with Authorise so key users can approve changes quickly.

Can we reuse SAP test automation after go-live?

Yes. PinnacleQM’s natural-language assets are designed for reuse. The same scripts built during an SAP project run regression for support packs, patches and cloud releases, and can be resurfaced in Aurora for business process automation and RPA in production. Reuse is how clients keep lowering the cost of each SAP change instead of rebuilding automation every time.

How do you protect personal data in SAP test systems?

Enigma obfuscates personal and sensitive data in SAP copies while keeping relationships between records intact, so tests still behave as they would in production. It can also scale data to production volumes for migration and performance testing. Obfuscated data lets offshore and partner teams work with realistic SAP data without breaching privacy obligations.

Does PinnacleQM test SuccessFactors, Ariba and Concur releases?

Yes. PinnacleQM automates configuration, maintenance and release testing for SAP cloud products including SuccessFactors, Ariba, Concur and Hybris. Cloud releases arrive on SAP’s schedule, so regression packs run by virtual testers let HR, procurement and finance teams confirm that their processes still work before each release reaches users.

Talk to our SAP team

Planning an SAP change?
Let's talk.

Whether you are preparing for S/4HANA, upgrading, or supporting a live SAP landscape, tell us what is changing. We will show where automation and assurance will reduce your effort and risk.

Mention your SAP products, programme stage and key dates.