Australian owned.
Globally recognised quality engineering.
PinnacleQM is an Australian quality engineering and automation consultancy working across the full IT and business lifecycle. We help government and enterprise teams deliver more change, faster, without adding risk.
Customer focused. Solution led.
Founded in 2014 and headquartered in Perth, Western Australia, PinnacleQM provides quality management and automation consultancy across the full IT and business lifecycle. We are customer focused and solution led, delivering services that improve efficiency and return on investment.
Our services scale clients' Agile teams to deliver significantly more change in short timeframes. Business teams can adopt them without technical overhead, and they automate end-to-end processes across any technology, using our AI automation platforms on AWS, Azure and Google Cloud.
- 2014
Founded in Perth, Western Australia
- 30+
Years of international IT experience
- 6
Offices in Australia and Singapore
- 2018
Singapore APAC business opened
Partner. Support. Enable.
Our goal is to partner, support and enable our customers and IT delivery partners to drive business transformation, using our expertise in Machine Learning and AI Automation. That drives compelling improvements in:
Outcomes
achieved
Successfully achieving business and quality outcomes from every programme of IT change.
Delivery
improved
Improving the effectiveness of IT delivery through proven methods, automation and skilled teams.
Timeframes
reduced
Significantly reducing IT change timeframes through mature Agile and DevOps practices.
We are proud to lead a team of exceptional professionals. We are passionate and excited to make a difference in shaping and transforming client organisations. We take our commitment to partnership, and our responsibility to support and grow with our customers along their journeys, very seriously. We have a proven track record of enabling and delivering services to many of the world’s leading clients through their IT challenges for over 30 years.
What Pinnacle brings to your programme.
Founded in Perth in 2014, on careers that go back three decades. Four things clients tell us are different, each one a capability we can show rather than a claim we make.
Full-lifecycle experience
Over 30 years of international experience delivering quality management services, from strategy and planning through solution design, project delivery, acceptance, IT operations and business services.
Innovation from our own labs
Our R&D labs build a suite of products on a common, scalable machine learning and AI platform, so automation assets are reused across the whole business.
Faster change without extra risk
We help clients deliver IT and business change faster, with less effort and lower cost than traditional methods, without compromising quality or increasing risk for their customers and teams.
Expertise across major sectors
Proven delivery across banking, government, healthcare, resources, utilities, transport, automotive and software keeps digital transformation, automation and testing programmes on track, on time and within budget.
Innovation through collaboration.
We drive collaborative working with customers and partners. Our R&D and client delivery teams work across APAC to build thought leadership and practical automation innovation for key industries, then apply it on live programmes.
Development and innovation centres, joint research with Edith Cowan University and specialist partner networks give us capability beyond mainstream service providers. That collaboration adds more value for clients and creates a rewarding environment for our people.
Business change for a sustainable future.
Pinnacle's directors, members of its leadership team and key partners all actively align with, work towards and support the UN Sustainable Development Goals below.
Goal7
Affordable and clean energy
Our assurance and automation work with energy and utilities clients supports reliable modernisation of the systems that deliver energy. Our environmental management policy guides how we operate.
Goal8
Decent work and economic growth
Inclusive hiring, Fair Jobs Code certification, a published Modern Slavery Statement and pathways for graduates and flexible workers support fair, productive employment across our teams, partners and delivery centres.
Goal9
Industry, innovation and infrastructure
R&D labs and university research apply AI automation to transport, smart cities and critical systems, helping clients build resilient digital infrastructure with less effort and cost.
Goal12
Responsible consumption and production
Reusing automation assets across projects reduces duplicated effort. Our ISO 14001-aligned environmental policy, necessary-travel rules and Carbon ZERO research into real-time carbon accounting guide how we work.
Goal17
Partnerships for the goals
Long-term partnerships with clients, universities, technology vendors and channel partners share knowledge, skills and capability to deliver lasting outcomes across Australia, the Asia-Pacific region and beyond.
Let's talk about your next programme.
Whether you are planning a transformation, an upgrade or a new delivery model, we will listen first and tell you honestly where we can help.
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