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Platforms & Accelerators

Mobile test automation across
every device that matters.

Msight is PinnacleQM's codeless mobile test automation platform. Natural-language work instructions drive a scalable virtual workforce across physical and cloud device labs, covering phones and tablets.

Tester juggling several phones by hand
Woman checking a mobile app at her desk

30+years of international
IT experience

The challenge

Too many devices.
Too little time.

Mobile users expect apps to work on every phone, tablet and operating system version. Testing each combination manually is impossible, coded mobile automation is brittle and expensive, and the resulting coverage gaps slow releases and reach customers.

Msight uses codeless natural-language work instructions and a scalable virtual workforce to test apps across devices and operating systems, integrating with physical or cloud device labs through UXperform and reporting every result by device and operating system.

Benefits

Every device.
No code.

Msight brings PinnacleQM's natural-language automation to mobile, so coverage grows without growing the team. It suits native, hybrid and mobile web apps.

Developer checking a tablet in a modern office
Device coverage Physical and cloud devices.

Integrated through UXperform.

  • Codeless instructions

    Natural-language work instructions mean anyone on the team can write and read mobile tests without coding.

  • Device breadth

    Tests run on physical and virtual devices across operating system versions, matching the devices customers use.

  • Device lab ready

    Msight integrates with physical or cloud device labs, so investment in existing labs is protected.

  • Scalable workforce

    Virtual workers run tests across many devices in parallel, so mobile regression finishes much faster.

  • Performance timing

    Response times for mobile transactions are captured, so slow screens are identified by device and network.

  • Shared assets

    Mobile instructions follow the same approach as web and API tests, so teams learn one way of working.

How we can help

What Msight
does.

Capabilities for native, hybrid and mobile web testing.

Codeless mobile authoring

Testers write mobile tests as natural-language work instructions, without coding for each platform or device, so one set of instructions can serve several platforms and maintenance effort falls as apps evolve.

  • Natural-language instructions
  • No platform coding
  • Reusable components
Phone held beside printed app screen sketches
Natural-language mobile instructions

Device and OS coverage

Tests run across common browsers, operating system builds, and virtual and physical devices, with results compared across models and versions, so coverage gaps are visible and can be closed before release.

  • Physical and virtual devices
  • Multiple OS builds
  • Browser coverage
Phones, tablets and laptop lined up by size
Device lab with many models

Device lab integration

Msight integrates with physical or cloud device labs through UXperform, so you can keep using labs you already have or add cloud devices as needed, and set-up is quick for new apps.

  • Physical lab integration
  • Cloud device labs
  • Via UXperform
Engineers working with tablets in a server room
Cloud device lab connection

Scalable execution

A virtual workforce executes tests across many devices in parallel, often overnight, so mobile regression results are ready by morning for developers to act on before the next build in the morning.

  • Parallel device runs
  • Scheduled execution
  • Rapid regression
Several hands using phones around a table
Virtual workforce across devices

Mobile user experience

Response times for mobile transactions are captured during tests, showing performance across devices and networks, and reporting slow screens by device model so teams know exactly where to optimise and when.

  • Transaction timings
  • Device comparisons
  • Experience reporting
Man checking an app with charts on screen
Mobile response time report

Mobile accessibility checks

Mobile testing can include checks with platform accessibility features, such as screen readers and zoom, with findings mapped to accessibility requirements, so barriers affecting mobile users are fixed before release.

  • Screen reader checks
  • Zoom and orientation
  • Touch targets
Man in a wheelchair using his smartphone
Mobile screen reader test
Our approach

From key journeys
to full coverage.

Start with your most important mobile journeys and the devices your customers use most, prove the approach, then expand coverage release by release.

Team gathered around laptops planning work
Msight Every device.
Every release.
  1. Prioritise

    Select key journeys and the devices your customers use most, guided by analytics.

  2. Connect

    Integrate Msight with your physical or cloud device lab, reusing existing labs where possible.

  3. Author

    Write natural-language instructions for priority journeys using reusable components shared across platforms.

  4. Run

    Execute across devices in parallel and review failures reported by device, model and operating system.

  5. Expand

    Add journeys, devices and pipeline integration, growing mobile coverage steadily with each release.

PinnacleQM client outcomes

Mobile testing results
our clients can measure.

Analysts comparing core banking screens side by side
Banking / Automation

1,383 screen changes absorbed in two hours

When a core banking platform was upgraded, Enginuity's machine learning updated the automation in 2 hours and every script ran without test pack changes.

Read more
Lending programme team reviewing process charts
Banking / Automation

Quarterly releases to daily and weekly with 12 people

Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.

Read more
Healthcare team reviewing patient data on a laptop
Healthcare / Test data

Five million patient transactions a day, safely tested

HealthTest obfuscated production records, created full test condition variations and tested more than 5 million transactions per day, without exposing any patient information along the way.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to a mobile testing specialist

Test your app on
the devices that matter.

Tell us about your app, platforms and the devices your customers use. We will show how Msight could extend your mobile coverage and shorten your mobile regression cycles.

Mention your app platforms and key devices.