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Platforms & Accelerators

Automated user acceptance testing
with evidence, not endless UAT.

Authorise is PinnacleQM's AI platform for business user acceptance, certification and compliance. It automates acceptance against users' criteria and gives them video evidence to approve online.

Business users buried in UAT spreadsheets
Authorise dashboard with evidence ready to approve

30+years of international
IT experience

The challenge

UAT takes months
from busy people.

Business users are asked to test every release, retest every fix and prove every requirement, often for months. It takes them away from customers and patients, and still leaves weak evidence of what was actually accepted.

Authorise maps each user's acceptance criteria to automated processes. Virtual workers run them, raise defects and rerun until they pass, then post video evidence to each user's dashboard so they can review and approve with confidence.

Benefits

Users decide.
Authorise does the work.

Authorise removes the repetitive effort from acceptance while giving users better evidence than manual testing ever could. Evidence replaces repetition.

Smiling businesswoman reviewing results on a tablet
Healthcare UAT A few hours of UAT.

Once acceptance videos showed a pass.

  • Criteria driven

    Each user's acceptance criteria drive what is automated, so everyone agrees what acceptance means first.

  • Rerun until pass

    Virtual workers retest fixes automatically, so business users are never asked to repeat test cycles.

  • Video evidence

    Every passed activity is recorded on video, so users see exactly what happened rather than reading logs.

  • Online approval

    Users review and sign off from an online dashboard, and every decision is recorded for audit.

  • Compliance ready

    Guidebooks automate compliance, audit and regulatory validation, with consistent evidence ready whenever auditors ask for it.

  • Months to days

    UAT effort drops from months to days, and business teams return to their day jobs much sooner.

How we can help

What Authorise
does.

Capabilities for acceptance, certification and compliance.

Roles and acceptance criteria

Project and business teams define key user roles and the acceptance criteria each must see met before signing off an implementation or upgrade, so expectations are agreed before any testing starts.

  • Key user roles
  • Acceptance criteria
  • Shared expectations
Two businesswomen arranging sticky notes on glass wall
User roles and criteria defined

Automated processes and tests

Business processes, tests and reports are mapped to each user's criteria and executed by virtual worker bots, so business users never need to run test scripts themselves and can focus on the decision.

  • Criteria-to-process mapping
  • Virtual worker execution
  • Reports included
Hand holding tablet showing an automated process workflow
Criteria mapped to automated processes

Defects and reruns

Bots raise defects when criteria fail and rerun activities automatically until they pass. That saves business users hundreds of hours of retesting after each fix, and keeps acceptance moving between releases.

  • Automatic defect raising
  • Automatic reruns
  • Hundreds of hours saved
Developer pointing out an error on screen to colleague
Defect raised and automatically retested

Video evidence and sign-off

When an activity passes, bots capture runtime video evidence and post it to the user's online dashboard. Users review it at a convenient time, and their approvals and comments are stored for audit.

  • Runtime video capture
  • Online dashboard
  • Recorded approvals
Woman giving thumbs up to video on her monitor
Video evidence on a user dashboard

Certification and compliance

Custom or existing compliance guidebooks define what must be verified. Authorise automates the checks and produces consistent evidence run after run, making audits quicker and reducing the manual effort of proving compliance.

  • Compliance guidebooks
  • Regulatory validation
  • Repeatable evidence
Auditor in glasses checking and signing compliance documents
Compliance guidebook automated

Browsers and devices

Authorise validates acceptance across common browsers, operating systems, and virtual and physical devices, integrating with device labs so users see how changes behave on the devices they actually use, before they approve.

  • Browser and OS coverage
  • Physical and virtual devices
  • Device lab integration
Hands using a tablet, laptop and smartphone together
Acceptance tested on mobile devices
Our approach

From criteria
to sign-off.

Authorise fits into your existing delivery process, starting with the next release or upgrade, so business users feel the benefit from the first acceptance cycle.

Wide loft office with colleagues working at computers
Authorise Your criteria.
Our evidence.
  1. Define

    Agree user roles and acceptance criteria with business owners, written in business language.

  2. Map

    Link criteria to automated processes, tests and reports, and prepare protected test data.

  3. Run

    Virtual workers execute, raise defects and rerun until pass, with progress shown on dashboards.

  4. Review

    Users watch evidence videos and approve or reject online, with every decision recorded.

  5. Reuse

    Keep assets for future releases, compliance checks and RPA, so later cycles start faster.

PinnacleQM client outcomes

User acceptance results
our clients can measure.

Clinical team reviewing patient data and scans together
Healthcare / Assurance

Seven testers, 24 months sooner, $10M+ saved

A state health integration re-platforming was delivered by 7 testers in 12 months against competitor estimates of 40 to 46 testers over 36 months.

Read more
Lending programme team reviewing process charts
Banking / Automation

Quarterly releases to daily and weekly with 12 people

Enginuity as a service and a team of 12 replaced a 125-person offshore regression team across a Big 4 bank's end-to-end lending systems.

Read more
Healthcare team reviewing patient data on a laptop
Healthcare / Test data

Five million patient transactions a day, safely tested

HealthTest obfuscated production records, created full test condition variations and tested more than 5 million transactions per day, without exposing any patient information along the way.

Read more
Voice of the customer

In the words
of our customers.

We integrated Pinnacle’s teams and solutions into our capability. Services and solutions engaged within project delivery, business acceptance, patching and upgrades. We automate much more, with minimal backlogs as we automate within sprints. Business user satisfaction has never been higher.
Chief Technology Officer Enterprise systems client
Pinnacle now supports our SAP S/4HANA projects, integrations, maintenance and patching changes, reusing automation for scaled data obfuscation for offshore development teams and automating business processes. Great collaboration. I cannot imagine doing this without them.
SAP Programme Director SAP S/4HANA programme
We use Pinnacle’s services and automation platform for all our test and automation demands. Virtual worker bot groups replace each business team’s need to support changes. A small Pinnacle offshore team manages a massive library of tens of thousands of automated transactions. This is a massive saving and value to our company. We love this collaborative way of working.
Vice President, HR Services Enterprise client
After working with Pinnacle on client projects, we now involve them in business projects and maintenance too. Projects run smoother, with realism and optimisation in schedules. We deliver more reliably and achieve greater customer success. They set a high bar for communication, pace and quality.
Delivery Executive Software company
Pinnacle has helped ensure our customers are on latest versions and manage impacts to client systems. A valued partner in delivering upgrades and integrations, their automation frameworks work well with our platforms.
Executive Software company
We struggled to meet growing demands using traditional tools. With Pinnacle, we adopted several of their SaaS automation platforms. Now we have an army of virtual bots running any time, and we are not struggling to maintain script libraries anymore.
Product Development Lead Cloud ERP provider
Talk to an Authorise specialist

Cut UAT from
months to days.

Tell us about your next release and your business users' involvement in UAT. We will show how Authorise could reduce their effort and improve evidence.

Mention the system, number of users and current UAT duration.